Refund and Returns Policy

At My Birth Control Pharmacy, we strive to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.

Return Eligibility

To be eligible for a return, your order must meet the following criteria:

  • Items must be unused, unopened, and in their original packaging.
  • You must initiate the return process within 30 days of receiving your order.
  • Prescription medications cannot be returned due to safety and regulatory reasons.

How to Initiate a Return

If you believe your order is eligible for a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at mybirthcontrolpharmacy@gmail.com  within 30 days of receipt.
  2. Provide Information: Include your order number, the items you wish to return, and the reason for the return.
  3. Return Authorization: Upon approval, you will receive a Return Authorization (RA) number and instructions on how to return your items.

Shipping Returns

  • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped).
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Exceptions

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

  • Late or Missing Refunds: If you haven’t received your refund after the processing period, please check with your bank or credit card company. It may take additional time for the refund to reflect in your account.

Changes to This Policy

We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or need assistance regarding our Refund and Returns Policy, please contact us:

Thank you for choosing My Birth Control Pharmacy!